FAQs

Must be at least 8 years old.

Must be below 240 lbs.

Everyone under 18 yrs old is required to wear them. Above 18 is optional. We provide them.

Yes. If your group is 4 people or less, arrive 15 minutes early. If your group is 5 or more people, arrive 25 minutes early.

Crow’s nest is 1.5 hours long. Mountain meadows is 1 hour long.

From the stables, you ride through a beautiful mountain meadow and then up a hillside where you overlook the Heber Valley and Deer Creek Reservoir. You also have views of the Soldier Hollow cross country ski trails, which is where the Olympics were held and will be held again!

20 people. However, we can send groups back-to-back if you have more than 20 people.

No, an adult must accompany them.

No, it’s a walk-only ride.

No, only one person per horse.

The private ride ensures it’s only your party and the guide, no additional riders. If you book a regular ride, others may join the ride with you.

Yes, your guide will take pictures for you.

YES! Give us a call to schedule.

No, unfortunately no pets are allowed.

No, just so your balance is not compromised.

Reservations must be canceled or rescheduled before 72 hours of reserved time in order to receive a full refund or avoid fees. For any cancellations within 72 hours of reservation, customers will still be responsible for full purchase. Reservations may be rescheduled within 72 hours with a 50% (of total purchase) rescheduling fee. Customers will only be allowed to reschedule one time. Customers may not cancel reservation after rescheduling.

We refer anyone with a disability to the National Ability Center in Park City, UT. Their number is (435) 649-3991.

We do! Reach out to Rocky Mountain Shuttle at 801-360-0236 for a quote.

Yes, but most definitely not recommended! It can be difficult to get an Uber ride back.